THE PROCESS

Payments and Shipping

 

As an online casual wear clothing store, we accept all major credit cards and PayPal. Shipping is a flat rate of $10 for all orders below $150 and is free for orders over $150. At this time, we cannot ship to outside of the US.

 

Returns policy
 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@pyocanvas.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at  info@pyocanvas.com.

 

 

Damages and issues
 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


 

Refunds
 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.